Delivery Information

UK Delivery

Free Delivery
When you spend £50 or over we offer a fantastic free delivery service for a limited time only. Your shipping address must be based in the UK (a surcharge may be applied for addresses in certain UK/Channel Islands and Scottish Highlands).

Flat Rate UK Delivery

For all UK orders under £50, delivery will be a flat rate of £4.95.

Next Day Delivery

If you wish to receive your goods in a hurry, you can select our “Next day Delivery” option. This option will cost £8.95. Your order will be dispatched the same day if placed before 2pm (excluding Saturday and Sunday). Next day orders must be placed before 2pm to guarantee next day delivery service

 

In-Store Collection

If you are local to us then why not collect from our store for free, just simply select ‘In-Store collection’ when selecting delivery options at the checkout. We will call you directly as soon as your order is ready to collect. On collection please bring proof of purchase (your order confirmation) and a form of ID. 

To see if you are local, check out our retail store on google maps

 

European & International Delivery

Spend over £100 and we’ll ship your order for free. For all other orders we have a flat rate of £9.95 for European and International.  In some cases your order may incur a surcharge, if this should happen we will be in contact as soon as possible.

 

 

Who will deliver my goods?
We use a range of mail services and couriers to provide our customers with a safe and efficient service. These will depend on service/county/weight.

 

When do you dispatch?
We aim to dispatch all items on the day of purchase. If your item is on special order from a supplier then we will be in contact to let you know if this incurs any delay in your preferred delivery chosen during original purchase.
 
Orders will not be dispatched during weekends or public holidays.

 

Problem with your delivery?
If you have any questions or concerns with your order then please get in touch with our customer support team on 028 383 23888, email us at accounts@tri-ni.com